Senior Patient Service Representative

Seattle Orthodontics has one dentist, two hygienists, two assistants and a front desk coordinator. Independently owned, not part of a DSO.

Seattle Orthodontics needs a Senior Patient Service Representative to run the front desk at our Seattle clinic. This is an in-person role at our Seattle location.

What you'll do

• Greet and check in patients, scan IDs and insurance cards, and update demographics
• Scan and index documents into the patient chart
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Keep the waiting room clean and organized
• Balance the cash drawer and prepare the daily deposit
• Collect copays, deductibles and past-due balances and post payments
• Verify insurance eligibility and benefits before visits

Qualifications

• 5+ years of front desk experience in a medical or dental office preferred
• Calm, polite phone manner with upset or unwell callers
• Comfortable with scheduling software and Microsoft Office
• Typing at least 35 WPM
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization
• Able to sit for long periods and lift boxes of paper up to 20 lbs

Job Type: Full-time

Pay: $46,000 - $55,000 per year

Benefits:

• Vision insurance
• Paid time off
• Dental insurance
• Disability insurance
• Employee discount

Schedule:

• Evening shift
• 12 hour shift
• Holidays

Experience:

• Medical Receptionist: 5 years (Preferred)

Work Location: In person

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Seattle Orthodontics LLC.