Senior Patient Service Representative

Who we are:

Independently owned, not part of a DSO. Hours are Monday through Thursday, and the office is closed Fridays.

About the role:

Moore Orthodontics needs a Senior Patient Service Representative to run the front desk at our Oklahoma City clinic.

Key responsibilities:

Balance the cash drawer and prepare the daily deposit. Book follow-ups and referrals at checkout. Explain office policies, financial responsibility and no-show fees. Keep the waiting room clean and organized. Reschedule patients when providers call out. Verify insurance eligibility and benefits before visits. Handle new patient intake forms and registration packets.

Required qualifications:

7+ years of front desk experience in a medical or dental office preferred. Knowledge of HIPAA and patient privacy. High school diploma or GED. Calm, polite phone manner with upset or unwell callers.

Bonus points:

Cash handling experience. Experience with Epic Cadence or Prelude.

Schedule: Urgent care: 12-hour shifts, 3 days per week including weekends

Benefits:

Salary: $18.50 - $23.00 an hour

Employee discount. 11 paid holidays. Vision insurance. CEU reimbursement. Dental insurance. 401(k) with company match. Uniforms provided.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Moore Orthodontics Inc..