Senior Patient Service Representative

300 staff work in therapy, psychiatry, nursing, case management and peer support. Since 1973, the organization has added addiction treatment, housing support and integrated primary care.

Overview:

Looking for a Senior Patient Service Representative with medical office experience and a good handle on insurance basics.

Job duties:

Keep the waiting room clean and organized. Handle new patient intake forms and registration packets. Answer multi-line phones, schedule appointments and route clinical calls to nursing. Book follow-ups and referrals at checkout. Collect copays, deductibles and past-due balances and post payments. Balance the cash drawer and prepare the daily deposit. Explain office policies, financial responsibility and no-show fees.

What you need:

5+ years of front desk experience in a medical or dental office preferred. Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization. Able to sit for long periods and lift boxes of paper up to 20 lbs. High school diploma or GED. Reliable attendance. The front desk cannot open without you. Calm, polite phone manner with upset or unwell callers.

Preferred qualifications:

CMAA or CPAR certification. Medical terminology course.

Schedule: Tuesday to Saturday, 8:00 AM to 4:30 PM

Salary range: $21.00 - $24.00 an hour

Benefits:

Health insurance. 401(k) with 4% match. Paid sick leave. Vision insurance. Life insurance.

Joliet Counseling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Joliet Counseling LLC.