Senior Patient Service Representative, Cardiology

Mesa Medical Group is a family medicine practice seeing patients of all ages for checkups, chronic conditions and same-day sick visits. Most visits are in person, and telehealth is available for follow-ups. Our Elizabeth team is growing and we are hiring a Senior Patient Service Representative, Cardiology.

Our clinic sees 80 to 100 patients a day across five providers. Phones are busy. On site, Elizabeth.

In this role you will:

• Process records requests following HIPAA rules.
• Greet and check in patients, scan IDs and insurance cards, and update demographics.
• Reschedule patients when providers call out.
• Collect copays, deductibles and past-due balances and post payments.
• Send appointment reminders and confirm next-day visits.

About you:

• 5+ years of front desk experience in a medical or dental office preferred.
• Knowledge of HIPAA and patient privacy.
• Able to sit for long periods and lift boxes of paper up to 20 lbs.
• Calm, polite phone manner with upset or unwell callers.
• Comfortable with scheduling software and Microsoft Office.

Job Type: Full-time

Pay: $23.00-$27.00 an hour

Expected hours: 38 - 45 per week

Benefits:

• Health insurance
• 401(k) matching
• Paid time off
• Referral program
• Weekly pay
• Disability insurance

Schedule:

• Day shift

Experience:

• Medical Receptionist: 4 years (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mesa Medical Group.