Senior Medical Receptionist

WHO WE ARE:

Our medical assistants room patients, give injections and handle refill requests.

The Senior Medical Receptionist is the first person patients see and the last person they talk to at checkout. This is an in-person role at our Dhaka location.

JOB DUTIES:

• Handle new patient intake forms and registration packets.
• Scan and index documents into the patient chart.
• Reschedule patients when providers call out.
• Keep the waiting room clean and organised.
• Explain office policies, financial responsibility and no-show fees.
• Answer multi-line phones, schedule appointments and route clinical calls to nursing.
• Collect copays, deductibles and past-due balances and post payments.
• Balance the cash drawer and prepare the daily deposit.

WHO YOU ARE:

• 7+ years of front desk experience in a medical or dental office preferred.
• Typing at least 35 WPM.
• Reliable attendance. The front desk cannot open without you.
• Calm, polite phone manner with upset or unwell callers.
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization.
• Comfortable with scheduling software and Microsoft Office.

PREFERRED QUALIFICATIONS:

• Medical terminology course.
• Experience with Epic Cadence or Prelude.
• Bilingual English and Spanish.

Schedule: Urgent care: 12-hour shifts, 3 days per week including weekends

COMPENSATION AND BENEFITS:

• Medical insurance.
• Provident fund.
• Paid leave.
• Overtime pay.
• Two bonuses a year.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Opalspan Health.