Senior Delivery Manager

Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware.

The role

We're looking for a project manager with enough technical background to follow an architecture discussion and spot when a date is fiction. Seacoast Data Systems needs another Senior Delivery Manager to manage infrastructure and application projects across IT and engineering. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

Job duties

• Hold vendors and system integrators to deliverables and milestones
• Build project plans, schedules and work breakdown structures in Smartsheet, MS Project or Jira
• Track risks, issues, dependencies and decisions in an RAID log
• Manage project budgets, vendor invoices and change orders
• Plan cutovers and go-live runbooks with rollback steps

Required qualifications

• 6+ years managing technical projects in IT, software or infrastructure
• Comfort holding senior stakeholders to their commitments
• Bachelor's degree in IT, engineering, business or a related field
• Solid technical grounding in areas like cloud, networking, ERP or software delivery
• Clear, concise written and verbal communication
• Experience with both Agile and waterfall delivery
• Strong budget and vendor management skills

What you get

• Paid in USD
• Flexible hours
• Monthly internet allowance

Shortlisted candidates will hear from us within two weeks.

Applications are reviewed weekly.

Duration: 12 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Seacoast Data Systems LLC.