Senior Claims Specialist

The role

The Senior Claims Specialist investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Remote, open to candidates across the US. We do not have many meetings. Most updates happen in writing. Strong written English is important, since much of our work is async.

Your responsibilities

• Negotiate settlements with claimants, contractors and attorneys within your authority
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Document every file activity in Guidewire ClaimCenter
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Manage rental, repair shop and vendor assignments
• Communicate decisions in writing, including coverage position letters

Minimum qualifications

• Adjuster license in South Carolina, or able to obtain one within 90 days of hire
• Comfortable handling a high caseload with deadlines
• Bachelor's degree preferred, or equivalent experience
• Patient and professional with upset customers

What you get

Salary range: $83,000 - $98,000 a year

• 401(k) with 4% match
• Vision insurance
• Three weeks of PTO to start
• Paid time off
• Home office stipend
• Short- and long-term disability
• Employee assistance program

The company

Clients drop by to pay premiums, ask about a claim or just say hello. JD Insurance Agency is a family-owned agency with 4 people in a storefront on Main Street. January renewals keep everyone busy for a few weeks.

Please include a short note on why this role interests you.

Most hires start within two to three weeks of an offer.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at JD Insurance Agency.