Senior Claims Specialist, Bodily Injury

Company overview:

Second-generation ownership: the founder's daughter runs the agency now. Personal lines make up about 70 percent of premium. Most of the office has been here more than ten years.

Kovač Konsalting is hiring for the operations unit. Claims come in from policyholders, claimants and agents. This role is fully remote within Bosnia and Herzegovina. Clear written English is a must, as the team works across time zones.

Essential duties and responsibilities:

• Pursue subrogation against at-fault parties
• Order police reports, medical records and expert opinions as needed
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Set and adjust reserves as files develop
• Negotiate settlements with claimants, contractors and attorneys within your authority
• Communicate decisions in writing, including coverage position letters
• Meet state fair claims practices deadlines
• Write estimates using Xactimate or CCC ONE

About you:

• 5+ years of claims handling experience
• Working knowledge of auto, property or liability coverage
• Patient and professional with upset customers
• Experience with Xactimate, CCC ONE or Mitchell
• Bachelor's degree preferred, or equivalent experience

Pluses:

• Guidewire ClaimCenter experience
• Adjuster licences in multiple states

Compensation and benefits:

• Remote work allowance
• Training budget

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kovač Konsalting.