Senior Claims Handler, Remote

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

Overview:

We're looking for a Senior Claims Handler, Remote to join our team. This is a remote role. Mix of desk and field work. Company car or mileage reimbursement for field inspections. Our team is spread across 14 countries. Headquarters is in Salt Lake City. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Job duties:

• Identify potential fraud and refer files to SIU.
• Pursue subrogation against at-fault parties.
• Communicate decisions in writing, including coverage position letters.
• Meet state fair claims practices deadlines.
• Document every file activity in Guidewire ClaimCenter.
• Write estimates using Xactimate or CCC ONE.
• Order police reports, medical records and expert opinions as needed.

What you need:

• Able to climb ladders and access roofs for property inspections.
• Patient and professional with upset customers.
• Clear writer for file notes and letters.
• Valid driver's licence and clean driving record.
• Comfortable handling a high caseload with deadlines.
• Working knowledge of auto, property or liability coverage.
• Experience with Xactimate, CCC ONE or Mitchell.

Nice to have:

• Auto body or construction background.
• AIC, CPCU or similar designation.
• Bilingual English and Spanish.

Pay: ₹22-29 LPA

What you get:

• 20 days paid time off.
• Company laptop.
• Wellness allowance.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.