Senior Claims Handler, Remote

Catastrophe teams deploy adjusters within days of a major storm. We started in 1990 and have grown to about 460 people. January renewals keep everyone busy for a few weeks.

The role:

Green Valley Mutual Insurance is looking for a Senior Claims Handler, Remote to join a small, steady team. Mix of desk and field work. Company car or mileage reimbursement for field inspections. We are headquartered in Los Angeles and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month. You will need at least 3 hours of overlap with US Pacific time. You will need a stable internet connection and a backup power source (UPS or inverter).

Main duties:

• Order police reports, medical records and expert opinions as needed
• Negotiate settlements with claimants, contractors and attorneys within your authority
• Document every file activity in Guidewire ClaimCenter
• Identify potential fraud and refer files to SIU
• Communicate decisions in writing, including coverage position letters
• Meet state fair claims practices deadlines

Required qualifications:

• Working knowledge of auto, property or liability coverage
• Clear writer for file notes and letters
• Able to climb ladders and access roofs for property inspections
• Patient and professional with upset customers
• Experience with Xactimate, CCC ONE or Mitchell
• Bachelor's degree preferred, or equivalent experience
• Comfortable handling a high caseload with deadlines

Nice to have:

• Guidewire ClaimCenter experience
• Catastrophe claims experience
• Auto body or construction background

Perks and benefits:

• Monthly internet allowance
• Company laptop
• Paid in USD

Let us know your current notice period and salary expectations.

Please submit your CV in English.

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Valley Mutual Insurance.