Senior Claims Handler - Remote

Commercial lines, personal lines and specialty programs are run as separate business units. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Most of the office has been here more than ten years.

We are backfilling a position after an internal move. The Senior Claims Handler - Remote investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files.

WHAT YOU'LL DO:

• Identify potential fraud and refer files to SIU
• Order police reports, medical records and expert opinions as needed
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Write estimates using Xactimate or CCC ONE
• Communicate decisions in writing, including coverage position letters
• Manage rental, repair shop and vendor assignments

REQUIREMENTS:

• Working knowledge of auto, property or liability coverage
• Able to climb ladders and access roofs for property inspections
• Experience with Xactimate, CCC ONE or Mitchell
• Valid driver's licence and clean driving record
• Patient and professional with upset customers
• Comfortable handling a high caseload with deadlines

NICE TO HAVE:

• Bilingual English and Spanish

PERKS AND BENEFITS:

• Medical insurance
• Provident fund
• Paid leave
• Life insurance
• Two bonuses a year
• Fuel allowance

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutford Insurance.