Senior Claims Handler

Catastrophe teams deploy adjusters within days of a major storm. Hail season means long days for field adjusters.

We are creating this position because the workload has grown. The Senior Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Our team is spread across 6 countries. Headquarters is in Rome. Employment is through our payroll partner in Pakistan. Salary is paid monthly in Pakistani rupees. Working hours overlap with Central European Time. You get a company laptop and a headset before you start.

Duties:

• Meet state fair claims practices deadlines.
• Communicate decisions in writing, including coverage position letters.
• Review policies to confirm coverage and identify exclusions.
• Identify potential fraud and refer files to SIU.

Qualifications:

• 5+ years of claims handling experience.
• Patient and professional with upset customers.
• Valid driver's licence and clean driving record.
• Able to climb ladders and access roofs for property inspections.
• Bachelor's degree preferred, or equivalent experience.
• Clear writer for file notes and letters.

Benefits:

• Paid sick days.
• Annual salary review.
• Public holidays observed per your country.
• Annual team retreat.
• Company laptop.
• Paid parental leave.
• Two weeks of paid leave at year end.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pineline.