Senior Claims Handler

Regional offices in Karachi and five other cities support agents and policyholders.

Overview:

We are adding a Senior Claims Handler to our operations team. Mix of desk and field work. Company car or mileage reimbursement for field inspections. This role is fully remote within Pakistan. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Duties:

• Write estimates using Xactimate or CCC ONE
• Pursue subrogation against at-fault parties
• Manage rental, repair shop and vendor assignments
• Set and adjust reserves as files develop
• Review policies to confirm coverage and identify exclusions
• Investigate claims by taking recorded statements from insureds, claimants and witnesses
• Order police reports, medical records and expert opinions as needed

Qualifications:

• 6+ years of claims handling experience
• Bachelor's degree preferred, or equivalent experience
• Able to climb ladders and access roofs for property inspections
• Clear writer for file notes and letters

Preferred qualifications:

• Adjuster licences in multiple states
• Guidewire ClaimCenter experience
• Bilingual English and Spanish

Pay: PKR 100,000-PKR 125,000 pcm

What you get:

• Medical insurance
• Provident fund
• Paid leave
• Life insurance
• Two bonuses a year

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lanternhold Ltd..