Senior Claims Handler

Regional offices in Karachi and five other cities support agents and policyholders.

Job summary:

The Senior Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Based in Karachi. Remote work is available after training for adjusters with a home office.

What you'll do:

• Order police reports, medical records and expert opinions as needed
• Manage rental, repair shop and vendor assignments
• Document every file activity in Guidewire ClaimCenter
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Communicate decisions in writing, including coverage position letters
• Pursue subrogation against at-fault parties
• Identify potential fraud and refer files to SIU

Required qualifications:

• 5-7 years of claims handling experience
• Able to climb ladders and access roofs for property inspections
• Patient and professional with upset customers
• Valid driver's licence and clean driving record
• Working knowledge of auto, property or liability coverage
• Experience with Xactimate, CCC ONE or Mitchell
• Clear writer for file notes and letters

Why work with us:

• Medical insurance
• Provident fund
• Paid leave
• Life insurance
• Two bonuses a year
• Fuel allowance

Candidates must be eligible to work in Pakistan.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lanternhold Ltd..