Senior Claims Handler

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

ABOUT THE ROLE:

The Senior Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Our team is spread across 12 countries. Headquarters is in Wichita. Employment is through our payroll partner in Bangladesh. Salary is paid monthly in taka. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. You will need a stable internet connection and a backup power source (UPS or inverter).

KEY RESPONSIBILITIES:

• Manage rental, repair shop and vendor assignments.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Write estimates using Xactimate or CCC ONE.
• Identify potential fraud and refer files to SIU.
• Review policies to confirm coverage and identify exclusions.
• Order police reports, medical records and expert opinions as needed.

WHAT YOU NEED:

• 5+ years of claims handling experience.
• Clear writer for file notes and letters.
• Experience with Xactimate, CCC ONE or Mitchell.
• Bachelor's degree preferred, or equivalent experience.
• Able to climb ladders and access roofs for property inspections.

NICE TO HAVE:

• Guidewire ClaimCenter experience.
• Adjuster licences in multiple states.

BDT 105,000 - BDT 125,000 pcm

WHAT YOU GET:

• Flexible hours.
• Monthly internet allowance.
• 24 days paid time off.
• Health insurance through our employer-of-record partner.
• Annual learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.