Senior Claims Handler

Founded as a farmers' mutual in 1967, the company is now one of the larger mutual insurers in Saudi Arabia. We started in 1967 and have grown to about 320 people.

POSITION SUMMARY

We're looking for a Senior Claims Handler to join our team. This is a remote role. Paid training and licensing support for new adjusters. The company is based in Riyadh, Saudi Arabia. We are a distributed team spread across a few time zones. We hire in Pakistan through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Working hours follow Gulf time, Monday to Friday. Please make sure you have dependable internet and backup power.

DAY TO DAY

• Identify potential fraud and refer files to SIU.
• Document every file activity in Guidewire ClaimCenter.
• Write estimates using Xactimate or CCC ONE.
• Manage rental, repair shop and vendor assignments.
• Meet state fair claims practices deadlines.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Pursue subrogation against at-fault parties.
• Set and adjust reserves as files develop.

WHAT YOU NEED

• 7+ years of claims handling experience.
• Able to climb ladders and access roofs for property inspections.
• Patient and professional with upset customers.
• Comfortable handling a high caseload with deadlines.

PREFERRED

• Bilingual English and Spanish.
• Catastrophe claims experience.
• Adjuster licences in multiple states.
• Guidewire ClaimCenter experience.

WHAT YOU GET

• 20 days paid time off.
• Company laptop.
• Home office setup budget.
• Wellness allowance.
• Monthly internet allowance.
• Public holidays observed per your country.

Candidates must be eligible to work in Pakistan.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Faraj Mutual.