Senior Claims Handler

A bit about us

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire.

Job summary

The Senior Claims Handler investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Paid training and licensing support for new adjusters. The company is based in Marseille, France. The team is distributed across several countries. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Working hours overlap with Central European Time. You will write a lot of updates, so clear written English is important.

What you'll be doing

• Set and adjust reserves as files develop.
• Write estimates using Xactimate or CCC ONE.
• Meet state fair claims practices deadlines.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Order police reports, medical records and expert opinions as needed.
• Pursue subrogation against at-fault parties.
• Communicate decisions in writing, including coverage position letters.

Who you are

• 5-7 years of claims handling experience.
• Able to climb ladders and access roofs for property inspections.
• Clear writer for file notes and letters.
• Experience with Xactimate, CCC ONE or Mitchell.
• Bachelor's degree preferred, or equivalent experience.
• Patient and professional with upset customers.

Perks and benefits

Pay: ₹15,00,000 - ₹19,00,000 per year

• Annual salary review.
• Co-working space stipend.
• Annual team retreat.
• Paid sick days.
• Flexible hours.
• Paid parental leave.

Only shortlisted candidates will be contacted.

Applications are reviewed on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Agence Bonnet EURL.