Senior Claims Adjuster

Regional offices in London and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Founded in 1988, we now have 4,900 employees. Most of the office has been here more than ten years.

ROLE OVERVIEW

This is a newly created position. Yewbench Assurance is hiring for the Auto Claims unit. Claims come in from policyholders, claimants and agents. The Senior Claims Adjuster investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Our headquarters is in London, and about a third of the team works remotely from other countries. Contract role, full-time hours, paid in USD at the end of each month. You will need to be available during UK office hours, at least until 3:00 PM GMT.

WHAT YOU'LL DO

• Pursue subrogation against at-fault parties.
• Document every file activity in Guidewire ClaimCenter.
• Identify potential fraud and refer files to SIU.
• Negotiate settlements with claimants, contractors and attorneys within your authority.
• Set and adjust reserves as files develop.
• Communicate decisions in writing, including coverage position letters.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.

REQUIRED QUALIFICATIONS

• 7+ years of claims handling experience.
• Clear writer for file notes and letters.
• Bachelor's degree preferred, or equivalent experience.
• Able to climb ladders and access roofs for property inspections.
• Patient and professional with upset customers.

PREFERRED QUALIFICATIONS

• Bilingual English and Spanish.
• Guidewire ClaimCenter experience.
• Auto body or construction background.
• Catastrophe claims experience.

Rate: MXN 56,000 - MXN 77,000/month

PERKS AND BENEFITS

• Company laptop.
• Flexible hours.

We will only contact shortlisted applicants.

We review applications as they come in.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yewbench Assurance.