Senior Claims Adjuster

Founded as a farmers' mutual in 1916, the company is now one of the larger mutual insurers in Ukraine. Still family owned, 110 years on.

The role

This is a backfill for a team member who moved to another team. The Senior Claims Adjuster investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. We need someone fair, organised and good on the phone with people who have just had a bad day. You can work from home anywhere in Ukraine. We have no office requirement. We send you a laptop and the accessories you need on day one.

Responsibilities

• Manage rental, repair shop and vendor assignments
• Write estimates using Xactimate or CCC ONE
• Pursue subrogation against at-fault parties
• Document every file activity in Guidewire ClaimCenter
• Review policies to confirm coverage and identify exclusions
• Meet state fair claims practices deadlines
• Communicate decisions in writing, including coverage position letters
• Work catastrophe deployments after major storms, sometimes for weeks at a time

What you need

• 7+ years of claims handling experience
• Comfortable handling a high caseload with deadlines
• Working knowledge of auto, property or liability coverage
• Clear writer for file notes and letters
• Experience with Xactimate, CCC ONE or Mitchell
• Patient and professional with upset customers
• Able to climb ladders and access roofs for property inspections

Rate: UAH 82,000 to UAH 110,000/month

Compensation and benefits

• Private medical care
• Extra annual leave days
• Remote work allowance
• Language courses
• Annual bonus

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Konsaltynh Volyn FOP.