Senior Claims Adjuster

About us:

We employ 10,700 people across underwriting, claims, actuarial, IT and customer service. January renewals keep everyone busy for a few weeks.

We're looking for a Senior Claims Adjuster to join our team. This is a remote role. We need someone fair, organised and good on the phone with people who have just had a bad day. Fully remote. You can work from anywhere in Italy. Normal working hours, Monday to Friday. Communication happens mostly in Slack and short video calls.

Your responsibilities:

• Order police reports, medical records and expert opinions as needed.
• Document every file activity in Guidewire ClaimCenter.
• Review policies to confirm coverage and identify exclusions.
• Meet state fair claims practices deadlines.
• Write estimates using Xactimate or CCC ONE.
• Manage rental, repair shop and vendor assignments.
• Communicate decisions in writing, including coverage position letters.
• Pursue subrogation against at-fault parties.

Skills and experience:

• 6+ years of claims handling experience.
• Comfortable handling a high caseload with deadlines.
• Experience with Xactimate, CCC ONE or Mitchell.
• Clear writer for file notes and letters.

Nice to have:

• Auto body or construction background.
• Adjuster licences in multiple states.

Compensation and benefits:

• Training budget.
• Remote work allowance.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Carbone Risk Advisors.