Senior Business Analyst, Salesforce

Job summary

Heartland Bank & Trust is hiring a Senior Business Analyst, Salesforce to work remotely from the US. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. This role sits between business users and the technical team. You need to speak both languages. Remote, open to candidates across the US. Standard office hours, Monday to Friday, with flexibility around them. Equipment is provided, including a laptop.

Key responsibilities

• Prepare training materials and job aids for new processes
• Present findings and recommendations to managers and executives
• Write user stories and acceptance criteria in Jira
• Analyze data in Excel and SQL to size problems and measure results
• Support go-lives with hands-on help and issue triage

Required qualifications

• 5+ years as a business analyst or in a similar requirements role
• Clear writer and presenter
• Bachelor's degree in business, information systems or a related field
• Familiar with Agile and Scrum

Why work with us

• Paid sick leave
• $1,000 home office setup budget
• Vision insurance
• Employee discount
• 401(k) with a 100% match up to 5%
• Life insurance

About us

Deposits stay here and get lent back out to people in Cedar Rapids. Every teller is cross-trained on new accounts, cashier's checks and safe deposit boxes. Most lenders have lived in the area for decades and know their borrowers.

Agencies: please do not contact us about this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Heartland Bank & Trust, Inc..