Senior Business Analyst - Remote

About the company:

Our claims team handles property and auto claims from first notice of loss through settlement. The company underwrites workers' compensation for small and mid-sized employers. Founded in 1997, we now have 60 employees.

Youssef Consultants is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Fully remote. You can work from anywhere in the UAE.

Responsibilities:

• Write user stories and acceptance criteria in Jira
• Support go-lives with hands-on help and issue triage
• Work with developers and vendors to clarify requirements during the build
• Evaluate vendor software against requirements
• Present findings and recommendations to managers and executives
• Plan and run user acceptance testing, and track defects to resolution
• Document business rules, data definitions and report logic

About you:

• 7+ years as a business analyst or in a similar requirements role
• Working knowledge of SQL for basic queries
• Comfortable leading workshops with people who disagree
• Jira and Confluence experience

Also helpful:

• Salesforce Administrator certification
• CBAP or PMI-PBA certification

What you get:

• Medical insurance
• 30 days annual leave
• Visa provided
• Annual bonus
• End of service gratuity
• Annual flight ticket

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Youssef Consultants.