Senior Business Analyst (Salesforce)

Position summary:

Black Hills Bank & Trust is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Contract and full-time options available. Remote, open to candidates across the US. Hours are flexible, with one short team call each morning. We ship you a laptop and accessories before your first day.

Essential duties and responsibilities:

• Write user stories and acceptance criteria in Jira
• Analyze data in Excel and SQL to size problems and measure results
• Evaluate vendor software against requirements
• Map current and future-state processes in Visio or Lucidchart
• Present findings and recommendations to managers and executives
• Plan and run user acceptance testing, and track defects to resolution
• Support go-lives with hands-on help and issue triage
• Identify gaps between the system and how people actually do the work

Requirements:

• 5+ years as a business analyst or in a similar requirements role
• Working knowledge of SQL for basic queries
• Comfortable leading workshops with people who disagree
• Experience writing user stories, requirements documents and test cases
• Jira and Confluence experience

Why work with us:

Starting pay: $150,000 to $177,000 annually, depending on experience and certifications.

• Medical, dental and vision insurance
• 401(k) with 4% match
• 11 paid holidays
• Tuition reimbursement
• $1,000 home office setup budget
• Cell phone reimbursement

Who we are:

Wealth management, mortgage and treasury services each operate as separate lines of business. Founded in 2000, we now have 680 employees. Business casual all week, jeans on Fridays.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Black Hills Bank & Trust.