Senior Business Analyst

The position:

The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. This role is fully remote within the US.

Day to day:

• Plan and run user acceptance testing, and track defects to resolution.
• Prepare training materials and job aids for new processes.
• Map current and future-state processes in Visio or Lucidchart.
• Evaluate vendor software against requirements.
• Run requirements sessions with business users and document what they need.
• Maintain a prioritized backlog with the product owner.
• Support go-lives with hands-on help and issue triage.
• Present findings and recommendations to managers and executives.

What we're looking for:

• 5-7 years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Comfortable leading workshops with people who disagree.
• Advanced Excel skills.
• Jira and Confluence experience.
• Working knowledge of SQL for basic queries.

What we offer:

• Medical, dental and vision insurance.
• 401(k) with a 100% match up to 5%.
• Paid time off.

About the company:

Dentists, insurance agents and law offices make up most of the client list. Tickets live in ConnectWise and everyone logs time to the quarter hour.

This position requires a background check.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at SAL Data Systems.