Senior Business Analyst (Remote)

We process billions of card transactions a year for merchants, banks and software platforms. Regulatory oversight is constant, and the compliance department is one of the largest in the company. Dress is business casual, and suits come out for client meetings.

Role overview

This is a new role. The team has doubled in size over the past year. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. This role sits between business users and the technical team. You need to speak both languages. Remote within the US. The team meets in Chicago once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning.

In this role you will

Identify gaps between the system and how people actually do the work. Document business rules, data definitions and report logic. Write user stories and acceptance criteria in Jira. Map current and future-state processes in Visio or Lucidchart. Present findings and recommendations to managers and executives. Evaluate vendor software against requirements. Prepare training materials and job aids for new processes. Plan and run user acceptance testing, and track defects to resolution.

Minimum qualifications

Working knowledge of SQL for basic queries. Bachelor's degree in business, information systems or a related field. Experience writing user stories, requirements documents and test cases. Jira and Confluence experience. Advanced Excel skills. Comfortable leading workshops with people who disagree.

Nice to have

Power BI or Tableau. Salesforce Administrator certification. NetSuite, SAP or Dynamics 365 implementation experience. CBAP or PMI-PBA certification.

The base pay range for this position is $114,000 - $142,000 a year. Actual pay depends on experience, skills and location.

Why work with us

Health, dental and vision coverage starting on day one. 401(k) with 4% match. Three weeks of PTO to start. Employee assistance program.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chicago Advisors LLC.