Senior Business Analyst

We process billions of card transactions a year for merchants, banks and software platforms. Headquartered in Jerusalem, the company runs operations centres in Jerusalem District and two other locations.

Overview:

Parcelway is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Contract and full-time options available. The company is based in Jerusalem, Israel. The team is distributed across several countries. Employment is through our payroll partner in Brazil. Salary is paid monthly in reais. Core hours are 10:00 to 15:00 CET.

What you'll be doing:

• Support go-lives with hands-on help and issue triage.
• Identify gaps between the system and how people actually do the work.
• Prepare training materials and job aids for new processes.
• Run requirements sessions with business users and document what they need.
• Work with developers and vendors to clarify requirements during the build.
• Plan and run user acceptance testing, and track defects to resolution.
• Maintain a prioritized backlog with the product owner.
• Write user stories and acceptance criteria in Jira.

What you need:

• 5+ years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Advanced Excel skills.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.

Nice to have:

• Process improvement training such as Lean Six Sigma.
• CBAP or PMI-PBA certification.

Rate: R$22,500 to R$28,000 monthly

Why work with us:

• Annual team retreat.
• 20 days paid time off.
• Company laptop.
• Home office setup budget.
• Co-working space stipend.
• Wellness allowance.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Parcelway Ltd..