Senior Business Analyst

We operate two 24/7 network operations centres and a security operations centre, staffed in three shifts. We started in 2021 and have grown to about 240 people. Certification exams are paid for, and passing one comes with a raise.

Overview:

The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. We are headquartered in Jacksonville and have been hiring remotely since 2020. Employment is through our payroll partner in Iceland. Salary is paid monthly in local currency. Core hours are 9:00 AM to 1:00 PM US Eastern.

Responsibilities:

• Evaluate vendor software against requirements.
• Plan and run user acceptance testing, and track defects to resolution.
• Present findings and recommendations to managers and executives.
• Map current and future-state processes in Visio or Lucidchart.
• Analyse data in Excel and SQL to size problems and measure results.
• Identify gaps between the system and how people actually do the work.
• Maintain a prioritized backlog with the product owner.
• Support go-lives with hands-on help and issue triage.

Required qualifications:

• 5-7 years as a business analyst or in a similar requirements role.
• Familiar with Agile and Scrum.
• Bachelor's degree in business, information systems or a related field.
• Clear writer and presenter.
• Experience writing user stories, requirements documents and test cases.
• Working knowledge of SQL for basic queries.
• Comfortable leading workshops with people who disagree.

Salary: ISK 1,050,000 - ISK 1,450,000 monthly

Why work with us:

• Equity.
• Flexible hours.
• Wellness allowance.
• Paid parental leave.

Candidates must be eligible to work in Iceland.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Outcrop LLC.