Senior Business Analyst

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded in 1972, we now have 6,600 employees.

Role overview

The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. This is a fully remote position open to candidates anywhere in Ghana.

Key responsibilities

• Analyse data in Excel and SQL to size problems and measure results
• Maintain a prioritized backlog with the product owner
• Plan and run user acceptance testing, and track defects to resolution
• Map current and future-state processes in Visio or Lucidchart
• Document business rules, data definitions and report logic
• Present findings and recommendations to managers and executives
• Prepare training materials and job aids for new processes
• Support go-lives with hands-on help and issue triage

What you need

• 6+ years as a business analyst or in a similar requirements role
• Clear writer and presenter
• Jira and Confluence experience
• Working knowledge of SQL for basic queries

GHS 9,400 to GHS 11,000 a month

What you get

• Medical cover
• Pension contribution
• Annual leave
• Life cover
• Data and airtime allowance
• 13th month salary

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Assurance Corp..