Senior Business Analyst

About the company

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Enterprise clients outsource service desk, end-user support and data center operations to us under multi-year contracts. We started in 2000 and have grown to about 320 people.

The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Contract and full-time options available. We are headquartered in Birmingham and have been hiring remotely since 2020. This is a long-term contractor role, paid monthly in USD. Working hours overlap with UK business hours.

Duties

• Work with developers and vendors to clarify requirements during the build.
• Write user stories and acceptance criteria in Jira.
• Evaluate vendor software against requirements.
• Support go-lives with hands-on help and issue triage.
• Analyze data in Excel and SQL to size problems and measure results.
• Document business rules, data definitions and report logic.
• Maintain a prioritized backlog with the product owner.
• Run requirements sessions with business users and document what they need.

What we're looking for

• Working knowledge of SQL for basic queries.
• Comfortable leading workshops with people who disagree.
• Advanced Excel skills.
• Jira and Confluence experience.

Perks and benefits

The base pay range for this position is $121,000-$154,000 per year. Actual pay depends on experience, skills and location.

• Long-term engagement.
• Annual rate review.
• Paid time off.

Masonbridge is an Equal Opportunity Employer, including disability and protected veteran status.

Applicants must be authorized to work in the U.S.

This position requires a background check.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Masonbridge Ltd.