Senior Business Analyst

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Overview:

This is a newly created position. The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote, open to candidates across India. Normal working hours, Monday to Friday.

Essential duties and responsibilities:

• Maintain a prioritized backlog with the product owner
• Document business rules, data definitions and report logic
• Prepare training materials and job aids for new processes
• Write user stories and acceptance criteria in Jira
• Evaluate vendor software against requirements
• Plan and run user acceptance testing, and track defects to resolution

What you need:

• 5-7 years as a business analyst or in a similar requirements role
• Familiar with Agile and Scrum
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter
• Bachelor's degree in business, information systems or a related field
• Jira and Confluence experience
• Advanced Excel skills

Preferred:

• Power BI or Tableau
• NetSuite, SAP or Dynamics 365 implementation experience

Compensation: ₹12,00,000 - ₹15,50,000 pa

What you get:

• Flexible hours

Candidates must be eligible to work in India.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ledgercraft.