Senior Business Analyst

Lamplighter IT is a managed services provider with 520 employees, supporting more than 1,500 client organisations across Serbia. Our dress code is a company polo and clean jeans.

The role:

Lamplighter IT is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote position. Most of the team is in Belgrade, but nobody is required to come in. Monday to Friday, regular working hours, flexible start and finish. Clear written English is a must, as the team works across time zones.

In this role you will:

• Identify gaps between the system and how people actually do the work
• Run requirements sessions with business users and document what they need
• Document business rules, data definitions and report logic
• Present findings and recommendations to managers and executives
• Analyse data in Excel and SQL to size problems and measure results
• Maintain a prioritized backlog with the product owner

Minimum qualifications:

• Comfortable leading workshops with people who disagree
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter
• Working knowledge of SQL for basic queries
• Jira and Confluence experience
• Advanced Excel skills

RSD 300,000 to RSD 350,000 per month

Perks and benefits:

• Private medical care
• Extra annual leave days
• Meal vouchers
• Flexible hours
• Remote work allowance
• Annual bonus
• Training budget

Candidates must be eligible to work in Serbia.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lamplighter IT.