Senior Business Analyst

Who we are

630 staff work in therapy, psychiatry, nursing, case management and peer support. Contracts with counties and the state fund much of the work. Evening appointments are part of the schedule, with a later start on those days.

Overview

This is a new position created as the team has grown over the last year. The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. We are headquartered in Montreal and have been hiring remotely since 2020. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. A stable internet connection and a backup power option are required.

What you'll do

• Prepare training materials and job aids for new processes
• Support go-lives with hands-on help and issue triage
• Maintain a prioritized backlog with the product owner
• Identify gaps between the system and how people actually do the work
• Map current and future-state processes in Visio or Lucidchart
• Present findings and recommendations to managers and executives
• Plan and run user acceptance testing, and track defects to resolution
• Document business rules, data definitions and report logic

What you'll need

• 5+ years as a business analyst or in a similar requirements role
• Familiar with Agile and Scrum
• Working knowledge of SQL for basic queries
• Experience writing user stories, requirements documents and test cases
• Advanced Excel skills

Why work with us

₹28,50,000 - ₹35,00,000 per year

• Annual rate review
• Paid time off
• Monthly payments via wire transfer or Wise
• Monthly internet allowance

We review applications as they come in.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Joist Behavioral Health, Inc..