Senior Business Analyst

THE COMPANY:

Catastrophe teams deploy adjusters within days of a major storm. We started in 1990 and have grown to about 460 people. January renewals keep everyone busy for a few weeks.

We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Green Valley Mutual Insurance is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Contract role, full-time hours, paid in USD at the end of each month. Our standups are at 9:00 AM Pacific. Communication happens mostly in Slack and short video calls.

KEY RESPONSIBILITIES:

• Support go-lives with hands-on help and issue triage
• Identify gaps between the system and how people actually do the work
• Write user stories and acceptance criteria in Jira
• Analyse data in Excel and SQL to size problems and measure results
• Run requirements sessions with business users and document what they need
• Maintain a prioritized backlog with the product owner
• Map current and future-state processes in Visio or Lucidchart
• Plan and run user acceptance testing, and track defects to resolution

WHAT YOU'LL NEED:

• 6+ years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter
• Working knowledge of SQL for basic queries

DESIRABLE:

• Process improvement training such as Lean Six Sigma
• Power BI or Tableau

WHAT YOU GET:

Rate: $1,050 - $1,400/month

• Flexible hours
• Annual rate review
• Paid in USD
• Paid time off

Candidates must be eligible to work in Nepal.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Valley Mutual Insurance.