Senior Business Analyst

Role overview

We are backfilling a position after an internal move. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. This role sits between business users and the technical team. You need to speak both languages. Our headquarters is in Sharjah, and about a third of the team works remotely from other countries. You will be employed through our employer-of-record partner in Germany, with a local contract and salary paid in euros. You will work Dubai business hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Job duties

• Work with developers and vendors to clarify requirements during the build.
• Plan and run user acceptance testing, and track defects to resolution.
• Support go-lives with hands-on help and issue triage.
• Maintain a prioritized backlog with the product owner.
• Prepare training materials and job aids for new processes.
• Identify gaps between the system and how people actually do the work.
• Map current and future-state processes in Visio or Lucidchart.
• Present findings and recommendations to managers and executives.

Required qualifications

• Advanced Excel skills.
• Working knowledge of SQL for basic queries.
• Familiar with Agile and Scrum.
• Bachelor's degree in business, information systems or a related field.

Compensation and benefits

Compensation: €74,000 to €82,000/year

• Annual salary review.
• Home office setup budget.
• 24 days paid time off.
• Stock options.
• Flexible hours.
• Paid parental leave.

A bit about us

Started by a former school district network admin in 2024, the business has grown almost entirely through referrals. Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. After-hours on-call comes around every fourth week.

Applications are reviewed on a rolling basis.

Tell us your notice period and what salary you are looking for.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FTH Computer Services FZE.