Senior Business Analyst, CRM

Refugee resettlement services include housing setup, English classes, school enrollment and job placement. Ridgeview Foundation is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. The Senior Business Analyst, CRM gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. You can work from home anywhere in the US. We have no office requirement.

• Maintain a prioritized backlog with the product owner
• Present findings and recommendations to managers and executives
• Work with developers and vendors to clarify requirements during the build

About you:

• Experience writing user stories, requirements documents and test cases
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum

Salary range: $114,000 - $149,000/year

We offer health insurance, 401(k) with company match, paid holidays and profit sharing.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ridgeview Foundation.