Senior Business Analyst (CRM)

Since 1977, the company has grown from a local builder into a national firm. We build hospitals, data centres, airports, stadiums and large commercial projects. We started in 1977 and have grown to about 340 people. Most of our superintendents came up through the trades.

Overview

We are creating this position because the workload has grown. The Senior Business Analyst (CRM) gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Joining the Finance Systems team in Montevideo. Hybrid, two days in office.

Key responsibilities

• Identify gaps between the system and how people actually do the work
• Analyse data in Excel and SQL to size problems and measure results
• Maintain a prioritized backlog with the product owner
• Present findings and recommendations to managers and executives
• Support go-lives with hands-on help and issue triage
• Plan and run user acceptance testing, and track defects to resolution

Qualifications

• Working knowledge of SQL for basic queries
• Jira and Confluence experience
• Experience writing user stories, requirements documents and test cases
• Bachelor's degree in business, information systems or a related field
• Familiar with Agile and Scrum

Preferred

• Process improvement training such as Lean Six Sigma
• Salesforce Administrator certification
• Power BI or Tableau
• CBAP or PMI-PBA certification

Salary range: UYU 125,000-UYU 145,000 monthly

Perks and benefits

• Private health insurance
• 13th-month bonus
• Meal vouchers

Please mention your notice period and expected salary.

Candidates must be eligible to work in Uruguay.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Reformas Ruiz.