Senior Business Analyst (CRM)

Collision centers and a regional reconditioning facility serve the whole group. Training programs move techs and salespeople into management roles.

This is a backfill for a team member who moved to another team. Contract and full-time options available. Fully remote. You can work from anywhere in the US. Few meetings, lots of written updates. You need a reliable internet connection and somewhere quiet to work.

Responsibilities:

• Document business rules, data definitions and report logic
• Support go-lives with hands-on help and issue triage
• Run requirements sessions with business users and document what they need
• Analyze data in Excel and SQL to size problems and measure results
• Write user stories and acceptance criteria in Jira
• Prepare training materials and job aids for new processes
• Identify gaps between the system and how people actually do the work

Requirements:

• 7+ years as a business analyst or in a similar requirements role
• Bachelor's degree in business, information systems or a related field
• Clear writer and presenter
• Advanced Excel skills

Nice to have:

• Salesforce Administrator certification
• CBAP or PMI-PBA certification

Perks and benefits:

Salary: $128,000-$157,000 per year

• Health insurance
• 401(k) with company match
• 11 paid holidays
• Professional development budget

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Inletreach Motors.