Senior Business Analyst, CRM

Engagement teams range from three people to more than 200 on multi-year transformation programs.

The role:

Green Consulting Group is looking for a Senior Business Analyst, CRM to join a small, steady team. This role sits between business users and the technical team. You need to speak both languages. You can work from home anywhere in the US. We have no office requirement. Monday to Friday, regular working hours, flexible start and finish. You will write a lot of updates, so clear written English is important.

What you'll be doing:

• Plan and run user acceptance testing, and track defects to resolution
• Prepare training materials and job aids for new processes
• Write user stories and acceptance criteria in Jira
• Run requirements sessions with business users and document what they need
• Analyze data in Excel and SQL to size problems and measure results
• Evaluate vendor software against requirements
• Identify gaps between the system and how people actually do the work

What you need:

• 7+ years as a business analyst or in a similar requirements role
• Working knowledge of SQL for basic queries
• Experience writing user stories, requirements documents and test cases
• Advanced Excel skills
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum

Preferred qualifications:

• NetSuite, SAP or Dynamics 365 implementation experience
• Process improvement training such as Lean Six Sigma
• CBAP or PMI-PBA certification
• Power BI or Tableau

Expected salary range: $114,000 - $151,000 a year, plus bonus eligibility.

What you get:

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Dental insurance
• Gym membership reimbursement
• Home office stipend
• Profit sharing

Green Consulting Group provides equal employment opportunities to all employees and applicants.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Consulting Group LLC.