Senior Business Analyst (CRM)

The company

Most of our book is personal lines, with a growing share of small commercial accounts. We started in 1969 and have grown to about 120 people. We close at 3 p.m. on Fridays in the summer.

Canalbench Mutual is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This role sits between business users and the technical team. You need to speak both languages. The company is based in Sheffield, the UK. Our team works from several countries. Employment is through our payroll partner in the US. Salary is paid monthly in USD. Working hours overlap with UK business hours.

Essential duties and responsibilities

• Map current and future-state processes in Visio or Lucidchart.
• Write user stories and acceptance criteria in Jira.
• Work with developers and vendors to clarify requirements during the build.
• Plan and run user acceptance testing, and track defects to resolution.
• Prepare training materials and job aids for new processes.
• Run requirements sessions with business users and document what they need.
• Document business rules, data definitions and report logic.
• Analyze data in Excel and SQL to size problems and measure results.

Minimum qualifications

• 5+ years as a business analyst or in a similar requirements role.
• Familiar with Agile and Scrum.
• Clear writer and presenter.
• Bachelor's degree in business, information systems or a related field.

Benefits

Rate: $104,000 - $132,000 a year

• Home office setup budget.
• 24 days paid time off.
• Annual learning budget.
• Paid parental leave.
• Performance bonus.

Canalbench Mutual provides equal employment opportunities to all employees and applicants.

We are unable to sponsor visas for this position.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canalbench Mutual.