Senior Business Analyst

Large incident response engagements can involve 20 or more responders working in shifts for weeks. Annual revenue from managed services has grown every year since 1995.

The previous person in this role moved to another team. Contract and full-time options available. Employment is through our payroll partner in the US. Salary is paid monthly in USD. Core hours are 9:00 AM to 1:00 PM US Eastern.

Essential duties and responsibilities:

• Support go-lives with hands-on help and issue triage
• Prepare training materials and job aids for new processes
• Identify gaps between the system and how people actually do the work
• Plan and run user acceptance testing, and track defects to resolution
• Present findings and recommendations to managers and executives

What you'll need:

• Familiar with Agile and Scrum
• Advanced Excel skills
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter

Why work with us:

The base pay range for this position is $117,000 - $146,000 annually. Actual pay depends on experience, skills and location.

• Performance bonus
• Two weeks of paid leave at year end
• Flexible hours

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cedartrack.