Senior Business Analyst

BH Wireless is a regional carrier serving more than 600,000 broadband and voice customers across Maharashtra. Enterprise, wholesale and government customers buy Ethernet, wavelength and dark fiber services. Founded in 1990, we now have 720 employees. Bucket truck and pole climbing training is done in-house.

Position summary:

This is a new role. The team has doubled in size over the past year. BH Wireless is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote position. Most of the team is in Mumbai, but nobody is required to come in. Normal working hours, Monday to Friday. Strong written English is important, since much of our work is async.

In this role you will:

• Support go-lives with hands-on help and issue triage.
• Evaluate vendor software against requirements.
• Map current and future-state processes in Visio or Lucidchart.
• Analyse data in Excel and SQL to size problems and measure results.
• Maintain a prioritized backlog with the product owner.
• Plan and run user acceptance testing, and track defects to resolution.
• Document business rules, data definitions and report logic.

Minimum qualifications:

• 7+ years as a business analyst or in a similar requirements role.
• Experience writing user stories, requirements documents and test cases.
• Working knowledge of SQL for basic queries.
• Familiar with Agile and Scrum.
• Bachelor's degree in business, information systems or a related field.

Preferred:

• Power BI or Tableau.
• CBAP or PMI-PBA certification.
• NetSuite, SAP or Dynamics 365 implementation experience.
• Salesforce Administrator certification.

Why work with us:

• Flexible hours.

Candidates must be eligible to work in India.

Duration: 6 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BH Wireless Pvt Ltd.