Senior Business Analyst

Alpen Cloud employs 620 people across engineering hubs in Berlin and three other locations, building ERP software for mid-market manufacturers.

About the role:

This is a new position created as the team has grown over the last year. The Senior Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Our team is spread across 17 countries. Headquarters is in Berlin. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Working hours overlap with Central European Time. We talk mostly in Slack and hop on quick calls when something needs discussing.

Essential duties and responsibilities:

• Present findings and recommendations to managers and executives.
• Analyse data in Excel and SQL to size problems and measure results.
• Work with developers and vendors to clarify requirements during the build.
• Write user stories and acceptance criteria in Jira.
• Map current and future-state processes in Visio or Lucidchart.
• Document business rules, data definitions and report logic.
• Prepare training materials and job aids for new processes.
• Support go-lives with hands-on help and issue triage.

Minimum qualifications:

• Bachelor's degree in business, information systems or a related field.
• Comfortable leading workshops with people who disagree.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.
• Clear writer and presenter.
• Experience writing user stories, requirements documents and test cases.

Preferred:

• Power BI or Tableau.
• NetSuite, SAP or Dynamics 365 implementation experience.

Perks and benefits:

• Two weeks of paid leave at year end.
• Company laptop.
• Co-working space stipend.
• Paid sick days.
• Health insurance through our employer-of-record partner.

Candidates must be eligible to work in India.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Alpen Cloud GmbH.