Senior Business Analyst

About Abbas Software:

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Abbas Software builds scheduling and dispatch software for field service companies, from two-truck plumbing outfits to regional HVAC contractors. Releases go out Tuesday mornings, never on Fridays.

The role:

We're looking for a Senior Business Analyst to join our team. This is a remote role. Contract and full-time options available. Remote, open to candidates across Pakistan. Normal business hours, Monday to Friday, with some flexibility.

What you'll work on:

• Present findings and recommendations to managers and executives.
• Map current and future-state processes in Visio or Lucidchart.
• Prepare training materials and job aids for new processes.
• Maintain a prioritized backlog with the product owner.
• Document business rules, data definitions and report logic.
• Support go-lives with hands-on help and issue triage.

About you:

• 5+ years as a business analyst or in a similar requirements role.
• Experience writing user stories, requirements documents and test cases.
• Comfortable leading workshops with people who disagree.
• Working knowledge of SQL for basic queries.
• Clear writer and presenter.

Pluses:

• NetSuite, SAP or Dynamics 365 implementation experience.
• CBAP or PMI-PBA certification.
• Process improvement training such as Lean Six Sigma.

Perks and benefits:

• Medical insurance.
• Provident fund.
• Paid leave.
• Fuel allowance.
• Two bonuses a year.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Abbas Software.