Programme Coordinator

Role overview:

Our team is growing and we are hiring a Programme Coordinator. We want someone organised and steady who treats participants with respect and keeps good records. We are headquartered in Tacoma and have been hiring remotely since 2020. We hire in Sri Lanka through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Our standups are at 9:00 AM Pacific. We talk mostly in Slack and hop on quick calls when something needs discussing.

Key responsibilities:

• Track attendance, outcomes and demographics in Salesforce or Apricot.
• Maintain participant files according to confidentiality rules.
• Prepare monthly and quarterly reports for funders and the programme manager.
• Enroll participants and complete intake paperwork and eligibility checks.
• Answer program inquiries by phone and email.
• Help with grant reporting by pulling data and writing short program updates.

Who you are:

• Clear written communication for reports.
• Comfortable with Excel, Google Workspace and a database or CRM.
• Available for occasional evenings and Saturdays.
• Must pass a background check (and fingerprinting for youth programs)
• Organised and accurate with data entry and records.
• Bachelor's degree in social work, education, public administration or a related field, or equivalent experience.

Perks and benefits:

LKR 215,000 - LKR 250,000 per month

• 20 days paid time off.
• Wellness allowance.
• Performance bonus.
• Annual learning budget.
• Annual salary review.

A bit about us:

Tacoma Community Services is a small nonprofit with 20 staff and about 150 regular volunteers. Founded in 1990 by a group of neighbors working out of a church basement.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tacoma Community Services.