Program Assistant

Volunteers deliver meals, tutor students, sort donations and staff the front desk. Pillarcrest Project runs a food bank distributing groceries to pantries, shelters and school programs across New York.

The previous person in this role moved to another team. Good fit for someone with program or case work experience who wants to grow into program management. The Program Assistant supports day-to-day delivery of our Youth program, which serves about 300 participants a year. This role is fully remote within the US. You will need a reliable internet connection and a quiet place to work.

Duties:

• Maintain participant files according to confidentiality rules.
• Answer program inquiries by phone and email.
• Order supplies and manage a small program budget.
• Collect participant surveys and summarize feedback.
• Help with grant reporting by pulling data and writing short program updates.
• Schedule workshops, classes and one-on-one sessions.
• Track attendance, outcomes and demographics in Salesforce or Apricot.
• Plan logistics for graduations, family nights and field trips.

About you:

• 1+ years of experience in program coordination, case work, education or a related field.
• Experience working with diverse communities.
• Bachelor's degree in social work, education, public administration or a related field, or equivalent experience.
• Available for occasional evenings and Saturdays.
• Clear written communication for reports.

Pay and benefits:

The salary range for this role is $45,000 - $55,000/year. This range reflects base salary only.

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• Paid time off.
• Dental insurance.
• Short- and long-term disability.
• Professional development budget.

Pillarcrest Project provides equal employment opportunities to all employees and applicants.

No recruitment agencies, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pillarcrest Project.