Principal Site Reliability Engineer

Who we are

Customers use our platform to manage equipment rentals: reservations, check-out, damage photos, invoicing and QuickBooks sync. We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Code review is required on every pull request, and nobody merges their own changes.

What this job is

Trellisrun Technologies's SRE team owns uptime for services that customers depend on around the clock. You'll split time between engineering work and operational load. The Principal Site Reliability Engineer will define SLOs with product teams, improve alerting and help lead incidents when they happen. Remote position. Most of the team is in Mumbai, but nobody is required to come in. Please make sure you have dependable internet and backup power.

Day to day

• Run capacity planning and load tests with k6, Locust or Gatling.
• Lead incident response as incident commander and run blameless postmortems.
• Tune Linux kernel, network and JVM settings when performance requires it.
• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie.
• Build and tune alerting so pages are actionable and rare.

About you

• 7+ years in SRE, production engineering or infrastructure roles.
• Strong programming skills in Go, Python or Java.
• Working knowledge of TCP/IP, DNS, HTTP and load balancing.
• Hands-on with metrics, logging and tracing systems.
• Infrastructure as code with Terraform or similar.
• Production experience with Kubernetes and a major cloud provider.

Desirable

• EBPF-based tooling.
• Contributions to open source observability projects.
• CKA or CKS certification.

Benefits

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Flexible hours.
• Gratuity.
• Learning budget.
• Internet reimbursement.

This posting may close early if we receive enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trellisrun Technologies.