Patient Service Representative (Urgent Care)

Hours are Monday through Thursday, and the office is closed Fridays.

We are hiring a Patient Service Representative (Urgent Care) who can greet patients, answer a steady phone line and keep the schedule clean. On site, Knoxville.

Day to day

• Balance the cash drawer and prepare the daily deposit.
• Answer multi-line phones, schedule appointments and route clinical calls to nursing.
• Greet and check in patients, scan IDs and insurance cards, and update demographics.
• Keep the waiting room clean and organized.
• Collect copays, deductibles and past-due balances and post payments.
• Book follow-ups and referrals at checkout.
• Explain office policies, financial responsibility and no-show fees.

Minimum qualifications

• 3-5 years of front desk experience in a medical or dental office preferred.
• High school diploma or GED.
• Typing at least 35 WPM.

Job Type: Full-time

Pay: $18.00-$20.50/hr

Expected hours: 40 per week

Benefits:

• Disability insurance
• Paid time off
• Health insurance

Schedule:

• Day shift
• 10 hour shift

Ability to Commute:

• Knoxville, TN (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Riverside Smiles, LLC.