Patient Service Representative, Physical Therapy

Since 1941, the system has grown to cover most of New York. Shift differentials apply for nights, weekends and holidays.

Overview

Looking for a Patient Service Representative, Physical Therapy with medical office experience and a good handle on insurance basics. On site, Schenectady.

Responsibilities

• Explain office policies, financial responsibility and no-show fees
• Process records requests following HIPAA rules
• Reschedule patients when providers call out
• Balance the cash drawer and prepare the daily deposit
• Handle new patient intake forms and registration packets
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Verify insurance eligibility and benefits before visits

What you need

• 3+ years of front desk experience in a medical or dental office preferred
• Calm, polite phone manner with upset or unwell callers
• Typing at least 35 WPM
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization
• High school diploma or GED
• Reliable attendance. The front desk cannot open without you

$20.50 to $22.50 per hour

Why work with us

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• Paid holidays
• Vision insurance
• Tuition reimbursement
• License reimbursement
• Short- and long-term disability

Skiffdale Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Skiffdale Health System Inc..