Patient Access Representative II

Hours are Monday through Thursday, and the office is closed Fridays.

Role overview

We are adding a Patient Access Representative II to our operations team. This is an in-person, full-time role with weekday hours and no Sundays. The work is on site and cannot be done remotely.

Key responsibilities

• Keep the waiting room clean and organised.
• Book follow-ups and referrals at checkout.
• Send appointment reminders and confirm next-day visits.
• Balance the cash drawer and prepare the daily deposit.
• Answer multi-line phones, schedule appointments and route clinical calls to nursing.
• Collect copays, deductibles and past-due balances and post payments.

Required qualifications

• High school diploma or GED.
• Calm, polite phone manner with upset or unwell callers.
• Reliable attendance. The front desk cannot open without you.
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization.
• Comfortable with scheduling software and Microsoft Office.
• Typing at least 35 WPM.

Also helpful

• Bilingual English and Spanish.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What you get

Salary: UAH 26,000 - UAH 29,000 per month

• Private medical care.
• Annual bonus.
• Overtime paid.

This posting may close early if we receive enough applications.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ostapenko Stomatolohiia.