Patient Access Representative II

Centralized scheduling, billing and call center teams support every clinic from Miami. Since 1989, the group has grown by bringing independent practices into one organization. Turnover is low, and several staff have been here since the practice opened.

Role overview:

Looking for a Patient Access Representative II with medical office experience and a good handle on insurance basics. This is an in-person, full-time role with weekday hours and no Sundays. This is an in-person role at our Miami location.

In this role you will:

• Collect copays, deductibles and past-due balances and post payments
• Send appointment reminders and confirm next-day visits
• Verify insurance eligibility and benefits before visits
• Handle new patient intake forms and registration packets
• Reschedule patients when providers call out
• Balance the cash drawer and prepare the daily deposit
• Explain office policies, financial responsibility and no-show fees
• Scan and index documents into the patient chart

Minimum qualifications:

• 7+ years of front desk experience in a medical or dental office preferred
• Comfortable with scheduling software and Microsoft Office
• Calm, polite phone manner with upset or unwell callers
• Typing at least 35 WPM
• Able to sit for long periods and lift boxes of paper up to 20 lbs
• High school diploma or GED

Nice to have:

• CMAA or CPAR certification
• Medical terminology course

Schedule: Urgent care: 12-hour shifts, 3 days per week including weekends

Compensation: $44,000 - $57,000/year

What we offer:

• Health savings account (HSA) with employer contribution
• 401(k) with a 100% match up to 5%
• Paid parental leave
• Dental insurance
• Overtime available
• Tuition reimbursement

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Murphy Medical Group.